Almost all the data privacy frameworks in all regions of the world talk about the rights of the data subject. Some of these rights include the right to obtain from the data controller information about how personal data relating to the data subject is being stored, what its being used for, request for a copy of the data subject’s personal data, request for correction, erasure, and even call for withdrawal of consent from the data controller or data processor.
Responding to privacy rights requests is a time-consuming process full of manual tasks, making it a challenge to comply with global regulatory requirements.
As individuals become more aware of their rights and businesses rely more heavily on the processing of personal data to create value, fulfilling these tasks manually is no longer a scalable solution for any organisation. Each new regulation introduces new complexity to the definition of data subjects, adding complexity to privacy rights fulfilment processes. Eliminate the most manual and time-consuming components of privacy rights workflows.
OneTrust’s Privacy Rights Automation
OneTrust’s Privacy Rights Automation solution enables organisations to automate every phase of the consumer request process, including intake, identity verification, data discovery, deletion, data redaction, and secure response. In combination, businesses can ensure fulfilment accuracy, improve response times, and scale their program when the volume of requests increases.
Module Benefits:
- Deliver the right intake experience with pre-built templates informed by the largest database of regulatory research and geotargeting to validate data subject’s location
- Enable subjects to attach evidence when submitting a request to verify their identity and proof of residency
- Leverage various identity validation approaches, including email, phone, login portals or security questions
- Instantly discover, delete, rectify, or otherwise action a requestor’s data across all relevant systems—no manual tasks required
- Automate the redaction of emails and files
Problems Solved by Privacy Rights Automation:
- Regulatory Compliance: Automate the nuanced timelines and requirements across GDPR, LGPD, CPRA and hundreds more
- Remove Manual Tasks: Fully automate manual tasks associated with request fulfilment through automated data discovery and robotic automation technology
- Satisfy All Request Types: Automate all requests in a single platform, whether from a consumer or an employee, a request for access or deletion
Typical Users
Admins or key users of Privacy Rights Automation would report to or have the following titles:
- Data Protection Officer
- Chief Information Officer
- Chief Risk Officer
- Chief Compliance Officer
- Chief Ethics & Compliance Officer
- Chief Legal Officer
- Chief Privacy Officer
- Chief Data Officer
Framework Examples
OneTrust Privacy Rights Automation provides a solution that can help organisations fulfil the requirements to comply with many frameworks and certifications. Below is a list of some of the popular privacy frameworks that this module can help with.
| GDPR | Framework Description The GDPR is the strongest global privacy law in effect today. Created by the European Union (EU) to regulate how organizations collect, handle, and protect personal data of EU residents. It also defines eight data subject rights that guarantee specific entitlements for individual’s personal data. Ultimately giving individuals more autonomy over their personal information and how it is used. |
| CCPA | CCPA compliance means that covered businesses—profit entities that fall under the scope of the CCPA—can demonstrably meet obligations set out under the CCPA, including a range of new consumer rights, a new definition of personal information, and new concepts of businesses and service providers in relation to the roles of controller and processor. |
For more details, please feel free to contact our Privacy Rights Automation expert here at ActivEdge Technologies via email at [email protected] or book a demo here.