Enterprise Account Manager (Manufacturing and Oil & gas)

Role Summary

The Enterprise Account Manager is responsible for developing and managing strategic accounts within the Manufacturing and Oil & Gas sectors, driving revenue growth, strengthening executive-level relationships, and positioning the organisation as a trusted technology partner. The role requires a consultative, solution-driven sales approach focused on delivering long-term value, improving operational efficiency, supporting digital transformation initiatives, and driving customer retention and account expansion across assigned enterprise portfolios.

Key Responsibilities

Strategic Account Management

• Own and manage a portfolio of enterprise and high-value strategic accounts within the Manufacturing and Oil & Gas sectors.
• Develop and execute strategic account plans aligned with revenue, profitability, and long-term growth objectives.
• Build and maintain strong multi-level relationships across client organisations, including C-suite executives, operations leaders, procurement teams, and technical stakeholders.
• Serve as the primary relationship manager and trusted advisor for assigned accounts.

Revenue Growth & Target Achievement

• Drive revenue growth through new business acquisition, cross-selling, and upselling of technology and enterprise solutions.
• Achieve and exceed quarterly and annual sales targets across assigned industry accounts.
• Identify whitespace opportunities across operational, digital transformation, infrastructure, and enterprise technology initiatives.
• Lead complex enterprise sales cycles from opportunity identification through proposal development, negotiation, and closure.

Business Development & Market Expansion

• Leverage industry knowledge and professional networks within Manufacturing and Oil & Gas to generate new business opportunities.
• Engage senior decision-makers through executive meetings, strategic presentations, and solution workshops.
• Support market expansion initiatives into new enterprise accounts and industry verticals.

Client Engagement & Value Delivery

• Understand client operational challenges, business goals, and digital transformation priorities, aligning solutions to deliver measurable value.
• Collaborate closely with Presales, Technical, and Delivery teams to ensure seamless solution implementation and client satisfaction.
• Manage escalations effectively while maintaining strong client relationships and service delivery standards.
• Support contract renewals, retention strategies, and long-term partnership growth.

Forecasting & Reporting

• Maintain accurate sales pipeline management and forecasting across assigned accounts.
• Monitor and report on account performance metrics, revenue growth, and strategic opportunities.
• Prepare executive-level reports, account reviews, and business updates for internal and external stakeholders.

Cross-Functional Collaboration

• Work collaboratively with Marketing, Presales, Customer Success, and Delivery teams to execute integrated account strategies.
• Participate in territory planning, strategic go-to-market initiatives, and industry engagement activities.

Competency & Experience Requirements

• 7–10+ years of proven experience in enterprise sales, strategic account management, or business development within a technology-driven or solution-selling environment.
• Strong experience managing large-scale B2B enterprise accounts in Manufacturing, Oil & Gas, Energy, or related sectors.
• Deep understanding of enterprise technology solutions, operational workflows, and digital transformation within industrial sectors.
• Proven ability to manage long sales cycles and navigate complex procurement environments.
• Strong consultative, value-based, and solution-oriented sales approach.
• Excellent negotiation, stakeholder management, communication, and executive presentation skills.
• Established professional network within the Nigerian enterprise and industrial business landscape.
• Pan-African or multi-regional business exposure is an added advantage.
• Familiarity with emerging enterprise technologies, automation, cloud solutions, ERP systems, and infrastructure services.
• Relevant certifications from leading vendors such as IBM, Oracle, Microsoft, Cisco, or similar are advantageous.
• Ability to travel across regions and client locations as required.
• Highly target-driven with strong analytical, forecasting, and strategic planning capabilities.